1. Acceptance of Terms
By accessing or using Best Wellness Centers, you agree to be bound by these Terms & Conditions.
If you do not agree, please discontinue use of our services.
2. Eligibility
- Users must be at least 18 years old
- Minors may use services only with parental or guardian consent
3. Scope of Services
Best Wellness Centers provides:
- Appointment booking
- Online consultations (video/audio/chat)
- Digital health records
- Wellness and clinic services
We may update or modify services at any time.
4. Medical Disclaimer
- Information on this platform is for general informational purposes only
- It is not a substitute for professional medical advice
- Always consult a qualified healthcare provider
5. Appointments & Consultations
- Appointments depend on doctor availability
- Doctors may reschedule or cancel due to emergencies
- Users must provide accurate medical information
- Late arrivals may reduce consultation time
6. Payments & Refunds
- Payments must be completed before booking confirmation
- Pricing may vary based on services
- Refunds depend on cancellation timing and policies
- Refunds (if applicable) are processed within 7-10 business days
7. User Responsibilities
You agree to:
- Provide accurate information
- Maintain account confidentiality
- Use the platform responsibly
You are responsible for all activity under your account.
8. Prohibited Activities
Users must not:
- Engage in unlawful activities
- Upload false or harmful medical data
- Attempt unauthorized access
- Disrupt system functionality
Violation may lead to account suspension.
9. Cancellation & Rescheduling
- Appointments can be cancelled within the allowed timeframe
- Late cancellations may not be eligible for refunds
- Rescheduling depends on availability
10. Intellectual Property
All platform content including:
- Design
- Branding
- Text and visuals
belongs to Best Wellness Centers. Unauthorized use is prohibited.
11. Privacy
Your use of our platform is also governed by our Privacy Policy.
12. Limitation of Liability
Best Wellness Centers is not liable for:
- Medical outcomes
- Service interruptions
- Third-party issues
13. Third-Party Services
We may use third-party tools such as:
- Payment gateways
- Analytics tools
We are not responsible for their practices.
14. Changes to Terms
We may update these Terms at any time.
Changes will be reflected with a new "Last Updated" date.
15. Governing Law
These Terms are governed by the laws of India.