1. Introduction
At Best Wellness Centers, we are committed to protecting your privacy and safeguarding your personal and health information.
By using our website or mobile application, you agree to this Privacy Policy.
2. Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Gender
- Address
Health Information
- Medical history
- Prescriptions
- Consultation details
- Uploaded reports
Payment Information
- Billing details
- Transaction history
(Handled securely via third-party providers)
Technical Data
- IP address
- Device type
- Browser information
- Usage analytics
3. How We Use Your Data
We use your information to:
- Manage appointments
- Provide online consultations
- Maintain medical records
- Send reminders and notifications
- Improve our services
- Ensure platform security
4. Data Sharing
We do not sell your personal data.
We may share data with:
- Doctors and healthcare professionals
- Payment providers
- Technology partners
- Legal authorities (when required)
5. Data Security
We implement:
- Data encryption
- Secure cloud storage
- Access control systems
While we strive for full security, no system is completely risk-free.
6. Your Rights
You have the right to:
- Access your data
- Update or correct information
- Request deletion
- Download your records
- Withdraw consent
Contact: support@bestwellnesscenters.com
7. Cookies
We use cookies to:
- Enhance user experience
- Analyze performance
- Personalize content
You can control cookies via browser settings.
8. Data Retention
We retain your data:
- While your account is active
- As required by legal and medical regulations
9. Children's Privacy
Our services are not intended for users under 18 without parental consent.
10. Policy Updates
We may update this Privacy Policy periodically. Changes will be reflected with a revised "Last Updated" date.
11. Third-Party Services
We may use third-party tools (payments, analytics). We are not responsible for their policies.